Returns & Exchanges

We want you to be 100% satisfied with your boots, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Our goal is to ensure you find the perfect fit and style for your journey ahead.

1

Check Eligibility

Ensure your boots are in brand new, unworn condition with no scuffing on the outsoles or creasing on the leather uppers.

2

Initiate Your Request

Visit our online returns portal with your order number and zip code to select whether you would like a refund or a different size.

3

Print and Pack

Download your prepaid shipping label and securely pack the items in the original Thursday Boots box to prevent damage during transit.

4

Ship and Track

Drop your package off at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once the inspection is complete.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing